Product regulations

Kinico portraits are decorative works printed on demand, sold to individuals within the European Union. Here is the applicable framework. The binding contractual text remains that of our Terms and Conditions of Sale.

A personalized good within the meaning of the law

Each portrait is specifically made based on the photo you provide and the options you choose. It therefore falls under the category of personalized goods, excluded from the 14-day right of withdrawal (Article L221-28 of the Consumer Code). This does not prevent us from replacing or refunding a defective portrait: see our return policy.

Legal guarantees

Your legal guarantees remain intact: the conformity guarantee and the guarantee against hidden defects apply to the delivered product. A damaged, poorly printed, or non-compliant print will be taken back at our expense, without you having to invoke any law: send a photo within 7 days to contact@kinico.shop.

Nature of the product and safety

This is a decorative print on 200 gsm art paper or canvas, delivered as an unframed print. It is neither a toy, nor an item intended for children under three years old, nor an electrical device: no CE marking applies. The print is produced in Europe by our partner, using inks and materials compliant with current European standards.

Rights to the submitted photo

By sending a photo, you certify that you own the rights and have the consent of the people depicted. Kinico cannot verify the origin of an image on your behalf and declines all responsibility in case of fraudulent use. We also refuse any photo of an illicit, hateful, or sexual nature.

Transparency on artificial intelligence

The artistic rendering is generated by artificial intelligence from your photo, in the style you choose from the six offered (Pastel Watercolor, Golden Watercolor, Japanese Ink, Botanical, Black Gold, Prism). We state this clearly: it is not a hand-painted artwork. You see the result before paying and remain free not to order.

Personal data

The photos provided are used solely to fulfill your order, are never resold, and are deleted 90 days after delivery. Details can be found in our privacy policy.

Any questions?

Write to us at contact@kinico.shop: we respond within 24 business hours.