Delivery

Every Kinico portrait is made to order: nothing is held in stock, everything is printed especially for you once you have approved your artwork.

How long does delivery take?

5 to 7 business days from order confirmation. That covers printing, protective packing and shipping.

How much does delivery cost?

Nothing. Delivery is free on every order, with no minimum spend. The price shown on the product page is the final price.

Where do you deliver?

Anywhere in Europe. Orders are produced and shipped from the Netherlands through our European printing partner, which avoids customs fees and extra delays within the EU. For a destination outside Europe, email us at contact@kinico.shop before ordering.

Can I track my order?

Yes. A tracking number is emailed to you as soon as your order ships, and the delivery is tracked all the way to your door.

How is the portrait protected?

Prints on 200 gsm fine art paper travel rolled in a rigid tube; canvases ship flat, cushioned in reinforced packaging. The portrait arrives as a print, ready to hang or to frame however you like — it is not sold framed.

What if the parcel arrives damaged?

Send us a photo at contact@kinico.shop within 7 days of receipt: we ship a new portrait or refund you in full, no questions asked. We reply within 24 business hours.