Privacy Policy

Introduction

Protecting your personal data is a priority for [Company Name]. This policy explains how we collect, use and protect your information.

Data Collected

We collect the following data:

• Identification data: name, surname, email address, phone
• Delivery data: postal address
• Payment data: processed by our secure provider
• Browsing data: cookies, IP address, pages visited

Use of Data

Your data is used to:

• Process and track your orders
• Manage your customer account
• Send you marketing communications (with your consent)
• Improve our services and website

Data Retention

Your data is kept for the duration of the commercial relationship, then for 3 years for marketing purposes. Billing data is kept for 10 years.

Data Sharing

Your data may be shared with:

• Our payment and delivery providers
• Our analytics tools (Google Analytics, etc.) with IP anonymization

We never sell your data to third parties.

Your Rights

Under GDPR, you have the following rights:

• Right of access to your data
• Right of rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

Security

We implement technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.

Contact

To exercise your rights or for any questions about your personal data, contact us at: [dpo-email]